#visitphilly + Instagram

Inspired by Visit Philly‘s Instagram initiative to showcase local photographers and IG-lovers, we invited the TicketLeap team to bask in the glory of our wonderful city. By offering up our Instagram password to the team, we were able to curate photos of Philadelphia from different perspectives. Some of us chose to take pictures of nature, others Philadelphia monuments, and some, of course, took photos of food. Here are a few of our favorites.

IG

Clockwise from left: KAWS art installation at 30th Street Station; pizza at Barbuzzo; the view from our company seats at the Phillies’ Opening Day; Independence Hall.

Check out Visit Philly and TicketLeap on Instagram.

You’re Invited to Join The Loop!

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The team at TicketLeap is pumped to tell you about the launch of The Loop , a weekly newsletter for event creators by event creators.

What is it?
The Loop is a community of event creators. People like you. Each week, one member is picked at random to write an email that is anonymously sent to the rest of the list.
It’s your chance to learn from and be inspired by other people running events.

Our commitment.
The Loop is a service from TicketLeap, but it is 100% yours. TicketLeap will never email the list for the purposes of marketing. It’s your playground. And of course, you can unsubscribe at any time.

Intrigued? You should be. Get in The Loop now.

You never know, you might inspire someone.

’tis the season for new Drexel Co-ops!

interns

Meet our latest hires: Dan Girgenti and Koba Khitalishvili.

What do you study at Drexel? What’s your favorite part about being a Drexel student?

DG: I’m on my way to a BS in Software Engineering, and I’ll be graduating with minors in Computer Science, Biology, and Philosophy. Drexel’s co-op program is by far the best part of being a student there. Not many other schools offer the opportunity to graduate with 18 months of real, full-time work experience in a field you love.

KK: I am a transfer student from Russia, and currently I am majoring in Economics with math concentration at Drexel’s Lebow College of Business. My favourite parts about Drexel are the quarter system, co-op program, and culturally diverse student body. Quarter system works really well for me because it keeps me always focused and involved in academics. The co-op program provides me with a unique opportunity to gain at least six months of work experience by the time I graduate. And, finally, diverse student body prepares me for entering the world of global business where I will have to interact with individuals from different cultures and backgrounds.

What will you teach or bring to the TicketLeap table? What do you hope to learn in return?

DG: I’m one of those half-dreamer, half-thinker types, and I’m no codemonkey. I believe anyone along the course of a product should have say in its realization. I have a thing for consistent, aesthetically pleasing, and user-friendly software. Working on something I myself wouldn’t enjoy using irks me. TicketLeap fits my taste pretty well. I’m excited to learn how product-based teams work differently than agency teams.

KK: I definitely think I can bring a lot to TicketLeap. Firstly, my enthusiasm and eagerness to succeed in a new workplace. Fresh blood so to say. Secondly, a different perspective which comes from my cultural background. I always try to keep it real. Lastly, a lot of fun. Co-op is also about learning how to have a good time at work. In return I expect to receive work experience which is relevant to my field of study, but more importantly feedback from my co-workers. In order to become a better professional and employee I will need feedback and criticism that will point out areas in which I shall improve.

You both have cool backgrounds. Dan, you’ve been working in tech since you were 15. Koba, you’re from Russia! How did you both end up here?

DG: Back in 2001 I was in 4th grade, helping teachers make nice-looking powerpoints and advocating against the use of Comic Sans. I wrote HTML for the first time in 7th grade. At 15, I was a Tech Intern at Electronic Ink, with Tim Crowe as my mentor. In 2010, I placed 1st in PA and 7th nationally in a high school programming competition, which helped me realize I probably had a place as a professional developer. 5 years after teaching me most of the basic stuff I now do without thinking, Tim asked me to join the team at TicketLeap, and here I am.

KK: I never planned on coming to the US, and working for one of the coolest companies like TicketLeap. Long story short, my father encouraged me to come to the US to study, I chose Drexel among the schools that accepted me because of the co-op program, and here I am.

What’s your favorite place to eat in Philadelphia and why?

DG: I’d eat at Butcher & Singer every day if money wasn’t in short supply. The food, service, and atmosphere are great, and they don’t say anything when I show up in shorts and flip flops. Calamari, Filet Mignon, and Green Beans Almondine all day! Second to that, and an order of magnitude cheaper, is Lorenzo’s pizza (RIP South St Lorenzo’s).

KK: Philadelphia is a unique city in that it is one of the most culturally diverse. As a result, people have a humongous choice of different foods. My favourite place to eat in Philly is…quite frankly it is hard to choose one. I will go with Chima because it has two features that I value the most: all you can eat and good quality food. Chima is pricey, nevertheless, it is the best place for gorging yourself…ehhh I meant getting a chance to taste high quality Brazilian food. Other places at which I like to gorge…I mean, eat, are Chinatown, Indian buffets, and IHOP.

 

Dan, you’re in luck- Lorenzo’s is reopening April 29

Philly Tech Week 2013

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Philly Tech Week is upon us! Kicking off on April 20, PTW will showcase dozens of events in the Philadelphia region. See the full list of events here.

TicketLeap President and COO Tim Raybould will be presenting at “Mobile, Marketing and Ecommerce” on Friday, April 26. Tim will give a lightning talk on how the TicketLeap platform is taking advantage of mobile tracks. The event, hosted at Urban Outfitters HQ, will focus on innovative business trends happening across the web and in Philadelphia. Admission is free!

 

TicketLeap Tip Sheet #3: Walk The Line

Our Top 10 tried-and-true best practices for smoother event check-in:

1. Hold your scanning or mobile device at an arm’s length while scanning a ticket QR code. It’s also important to make sure you’re scanning in a space with good lighting.

2. If you’re using the mobile box office method, know that you can only have one scanning device plugged into your computer at a time.

3. Any tickets purchased after you download your attendee list won’t appear on said list. If you’re okay with this, there’s no need to stop sales. If you want to have a complete list of all ticket sales, then you should stop sales on your event before you print out the list.

4. If you’re selling tickets at the door, keep your ticket sales and check-in lines separate. Less confusion = more efficiency.

5. Encourage attendees to have their tickets out while they wait in line. You’d be surprised at how much time this saves!

6. If your event requires wristbands, partner up with a friend and “scan and band” through the line. This will save time and prevent confusion, as two people sets of hands are faster than one.

7. Set up large, readable signs that point to check-in so people know where to line up without having to ask around. You want your attendees to be frustration-free at your event from start to finish.

8. Take a minute to train whoever’s manning check-in! Make sure they know how to use the app and what an E-Ticket looks like.

9. Keep your mobile app updated. You don’t wanna miss out on any exciting changes the TicketLeap team has made to make your life easier.

10. Take advantage of having so many of your customers in one place! Engage with attendees, collect feedback for the future, and get them hyped for your event.

There are three ways to check in your attendees at your event:

If you’re going mobile, there are two rules you must always remember:

  • Make sure you have a strong wireless or 3G connection at your event location.

  • Charge and test your devices. Every. single. time. Hear me? E.v.e.r.y t.i.m.e! 
 
 
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